What Services Are Offered at Kenya Airways Dubai Office?

Flight Booking and Reservations

Flight Booking and Reservations One of the Most Important Services of Kenya Airways Dubai Office The office also helps passengers book new flights, check the seat availability and assist ticket price. Kenya Airways Dubai Office’s team is also updated with the latest promotions, exclusive fares and flexible travel solutions for all types of travelers.

Changes to and Cancellations of Tickets

If you wish to modify your travel plans, the Kenya Airways Dubai Office is the best choice to get your tickets changed. The office staff will assist you to doing the same whether you are trying to change a flight, change in the class of the ticket or want to cancel your booking. They will also let you know about the relevant fees and refund policies to avoid any hassle in the future.

Baggage Services

If travelers are not sure how much baggage is allowed, they have questions about lost or delayed baggage, and restrictions. With a wide range of attractions and adventures, the Kenya Airways Dubai Office has complete baggage services such as information on allowed baggage weight, excess baggage fees, and policies for special baggage. The office will help you find your belongings as soon as possible if your luggage doesn’t arrive with you, or gets lost.

Special Assistance Services

Kenya Airways Dubai Office also provides assistance to disabled passengers. The office staff can arrange for whatever you need — wheelchair assistance, special meals, medical aids, etc. Other responsibilities that they are expected to follow through with are the smooth running of the flight, which includes ensuring that all passengers are contented and satisfied with their flying experience, especially the elderly passengers and people with disabilities.