Fix Linksys Velop connected but no internet issue

Your Linksys Velop indicates connected, but you can’t connect to the internet. Let’s resolve Linksys Velop connected but no internet issue. First, reboot your modem and your main Velop node. Inspect all Ethernet cables linking your modem and Velop. Make sure they’re properly plugged in. If using the Linksys app, close and reopen it. Verify your phone’s Wi-Fi connection – it should be the Velop network. Attempt to connect a device directly to your modem to contain the issue. If the direct connection is successful, the problem lies with your Velop system. If not, call your ISP.  Attempt a factory reset of your Velop system as a last option. Reconfigure it subsequently. For additional support, check the Linksys support website or call their customer service.